Legal · Compliance

Privacy Policy

How we collect, use, and protect the information you share with 12th Avenues LLP.

Last Updated · May 2026

This Privacy Policy describes how 12th Avenues LLP (Regd. No. AAZ9331), developer of Project 12th Avenue (we, our, us), collects, uses, stores, and protects information provided by users (you, your) when accessing our website, microsites, and related platforms. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner.

Contents

Section I

Scope of Policy

This Privacy Policy:

  • Covers the collection and use of personally identifiable information shared by you on our Website, microsites, applications, or through any interaction with us.
  • Applies to information collected through digital platforms owned or operated by us.
  • Does not apply to third-party entities not owned or controlled by us, or to disclosures required under applicable law, court orders, or regulatory directions.
Section II

Information We Collect

a. Personal Information

We may collect personal information in various ways, including when you:

  • Visit our Website
  • Fill out enquiry forms or subscribe to communications
  • Interact with our representatives or services

Such information may include your name, contact details, email address, postal address, and other information voluntarily provided. You may choose to browse the Website anonymously; however, certain services may not be available without providing such information.

b. Non-Personal Information

We may collect non-personal information such as:

  • Browser type, device type, operating system
  • Internet service provider, IP address
  • Website usage data, pages visited, and time spent

c. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience and analyze Website usage. You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

Section III

How We Use Information

We use the collected information for purposes including:

  • Responding to enquiries and providing requested information
  • Improving our Website, services, and customer experience
  • Communicating with you regarding projects, services, offers, or updates
  • Conducting surveys, promotions, or feedback initiatives

By submitting your details, you consent to being contacted by us via call, message, or email — even if registered under DND/NDNC.

Section IV

Data Collection and Processing

  • Information submitted through forms is stored securely in our systems.
  • We collect and process personal data to respond to queries and maintain records.
  • We may collect log data (IP address, browser details, access times, etc.) for analytics and security purposes.
  • Device, location, and network-related information may be collected when using our digital platforms.

We may also maintain records of interactions, survey responses, and user engagement across our Website and associated platforms.

Section V

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information:

  • With affiliates, partners, or service providers for operational purposes
  • Where you have provided consent
  • Where required by law, court order, or regulatory authority
  • To protect our rights, enforce policies, or ensure user/public safety

We may also share aggregated, non-personal information for analytical or business purposes.

Section VI

Data Security

We implement reasonable security practices and procedures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.

However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security and shall not be liable for breaches beyond our reasonable control.

Section VII

Third-Party Links

Our Website may contain links to third-party websites for convenience. Such websites are independent and not controlled by us. We are not responsible for their content, policies, or practices.

Section VIII

User Responsibility

You are responsible for:

  • Providing accurate and up-to-date information
  • Maintaining confidentiality of login credentials (if applicable)
  • Ensuring lawful use of the Website
Section IX

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Users are advised to review this page periodically to stay informed.

Section X

User Consent

By accessing or using this Website, you acknowledge and agree to this Privacy Policy and consent to the collection, use, and processing of your information as described herein.

This Policy also applies to information collected through our call centres and other communication channels.

Section XI

Intellectual Property

All content on this Website, including text, images, graphics, and logos, is the exclusive property of 12th Avenues LLP. No part of the Website may be used or reproduced without prior written consent.

Section XII

Governing Law

This Privacy Policy shall be governed by the laws of India, and Faridabad court shall have exclusive jurisdiction over any disputes arising in relation to this Policy.

Section XIII

Contact Us

For any queries regarding this Privacy Policy or our data practices, please reach out to us. We are committed to addressing your concerns promptly.

Get in touch

For questions about this Privacy Policy, please contact our team.

12th Avenues LLP

Regd. No. AAZ9331